Crystal Brook Advisors is a Registered Investment Advisor in the State of New York and respects all clients
and prospective clients (collectively termed "customers"), both past and present.
We collect personal information about customers from the following sources:
Information clients provide to complete their financial plan or
Information clients provide in engagement agreements, account
applications, and other documents
completed in connection with the opening and maintenance of their accounts
Information customers provide verbally
Information received from service providers, such as custodians, about
Our firm does not disclose nonpublic personal information about our customers to anyone,
except in the following
When required to provide services our clients have requested
When our customers have specifically authorized us to do so
When required during the course of a firm assessment (i.e.,
When permitted or required by law (i.e., periodic regulatory
Within our firm, access to customer information is restricted to personnel that need to know that
information. All access persons and service providers understand that everything handled in firm offices are
confidential and they are instructed to not discuss customer information with someone else that may request
information about an account unless they are specifically authorized in writing by the customer to do so.
includes, for example, providing information about a spouses IRA account or to adult children about parents
To ensure security and confidentiality, our firm maintains physical, electronic, and procedural safeguards to
federal law and at any time, in advance, if firm privacy policies are expected to change.
Contact us:Crystal Brook Advisors
P.O. Box 390
Mt. Sinai, New York 11766
You the "Visitor, Client, or Investor" agrees to the following Terms and Conditions:
Documentation of Email electronic and Telephone communications - Email electronic communications will be
documented and archive through our compliance and secure network. Crystal Brook Advisors employees, advisor
agents may monitor telephone calls for compliance, customer service and training purposes.
Investment Protection - Your investments are held at Custodian, Wells Fargo Clearing Services LLC. Wells Fargo Clearning Services LLC is a member of SIPC www.sipc.com . Investments may also be held at third
companies, e.g. direct mutual funds, transfer agents, insurance companies. Crystal Brook Advisor is not
or responsible for the content, services, products, client/investor investment performance of third-party
Trademark/Copy right Intellectual Property - You the "Visitor, Client or Investor" agree not violate,
distribute, logo, website content, marketing materials online via internet, social media or off-line,
solicitation or solicitors, newsletters, blogs or any and all communications online via internet or off line
communication channels including all and any social media communication platforms of Crystal Brook Advisor
trademark or copyright.
Client/Investor Confidentiality of Personal Data - Crystal Brook Advisors respects the confidentiality of
client and investor data. Crystal Brook Advisors do not share or resell client/investor information.
Website Links - Links on Crystal Brook Advisors website may take you to our Custodian (Wells Fargo Clearing Services LLC) which will have their own Terms and Conditions. Crystal Brook Advisors assumes
no responsibility or liability for the service or content on the Custodian and Broker Dealer websites or
their associated partner or third-party websites which includes but not limited to any malicious activity,
viruses, website crashes, servers, or content on their respective websites.
Investor Brochure - Crystal Brook Advisor Investor Brochure is available at: www.finra.org
Social Media, Newsletters and Blogs, Videos - Crystal Brook Advisor will distribute general information
about financial planning and investment management from employee staff members online via internet or
off-line - publications, news channels, magazines, seminars. Crystal Brook Advisors may utilize third party
newsletters, bloggers, videos which are not affiliated with Crystal Brook Advisors. We are not liable or
responsible for the third party newsletters, blogger, video content or accuracy unless otherwise endorsed or paid for content.
Crystal Brook Advisors
P.O. Box 390
Mt. Sinai, New York 11766